Help

We know you may have some questions before you land in Los Cabos.

This is why we are here to serve you!

Here are some FAQ (Frequently Asked Questions) from our visitors!

Booking a transfer with Los Cabos Transfers is pretty simple! Select the departure date and time, hotel, and complete your reservation through our secure website. Once your booking is confirmed, your driver will be waiting for you at the airport on your selected pickup date and time.

After you collect your luggage at the baggage claim, follow the signs to the official transportation area outside the terminal. There, search our #10 umbrella Where your driver will be waiting for you with a personalized sign displaying your name and Los Cabos Transfers by Otium International.

Each passenger is allowed one standard suitcase and one carry-on. If you’re traveling with extra bags, oversized items, or special equipment, just let us know during the reservation process so we can suggest you the appropriate vehicle to book for your needs.

Yes, of course! Child seats, booster seats, and space for pets can be added during the reservation process. Just include your request in the booking form, and we’ll prepare the vehicle accordingly. Additional equipment or special accommodations may require an upgrade to a larger vehicle.

General questions

+52 (998) 848 8760

Custom inquiry

Please contact us for a personalized assistance!